How do I create temporary credentials to support?
Create temporary WordPress admin credentials only when Importify support needs access, share the temporary login securely, then remove it after the issue is resolved.
The importify support team may need to access your website using WordPress admin credentials in certain circumstances. To keep your information private, we will not ask for your password. Alternatively, you can generate temporary credentials that our support staff will use to access your site.
Generating a new WordPress user
To generate temporary credentials, you’ll first need to create a new WordPress user:
Go to your site’s WordPress dashboard.
From your WordPress dashboard, go to Users > Add New.
This will bring up the Add New User form.Fill in the following:
Username: Use supportimportify.com
Email: Use supportimportify.com
Password: WordPress automatically generates a password that you should use. Copy this password and keep it safe.
Role: Select Administrator
Click Add New User.
Notify us via email (supportimportify.com) that you created the account.
Our support team will now be able to access your website and take care of your support request.