How to Use Supplier Override in Importify
Supplier Override replaces the supplier product behind an existing store listing while keeping its current product URL. It can also connect an existing store product to Importify.
On this page
Important: Supplier Override replaces the selected product data and cannot be undone. Review the confirmation screen before you continue.
When should you use Supplier Override?
Supplier Override is useful when:
Your current supplier is out of stock, has raised the price, or no longer meets your needs.
You found another supplier for a product that is already selling in your store.
You are moving a product from another importing app to Importify.
You want to connect an existing store product to Importify without creating a second product page.
The selected store product is updated instead of duplicated, and its existing product URL stays in place.
Before you override a product
Open the exact supplier product you want to use as the replacement.
Confirm that the replacement has the variants, images, price, and specifications you need.
Copy any current product information you may need later. Supplier Override has no undo.
Check custom SKUs and barcodes. The confirmation screen states that these fields will be replaced.
Supplier Override is available on every Importify plan.
How to replace a product with Supplier Override
Open the new supplier product page. Start with the product that should replace the existing item in your store.
Click the Importify Add button. The product editor opens with the supplier listing ready to review.
Turn on Override existing product. This switch is off by default. Once you turn it on, the normal Add to your Store action changes to Override.
Search for the existing store product. Select the exact product page you want to keep.
Click Override Product. Importify shows a confirmation screen before changing anything.
Review every field that will be replaced. The confirmation includes the title and description, variants and price, images, tags, product type and collection, SKU, and barcode.
Confirm the override. Continue only when you are certain that you selected the correct store product and supplier listing.
Check the updated product. Open the product in your store admin and on the storefront. Confirm the URL, title, description, images, variants, price, SKU, and barcode.
What changes and what stays the same?
| Item | Result after Override |
|---|---|
| Existing product URL | Stays the same. |
| Store product | Updated in place, not duplicated. |
| Title and description | Replaced with the new supplier product data. |
| Variants and price | Replaced. |
| Images | Replaced. |
| Tags, product type, and collection | Replaced. |
| SKU and barcode | Replaced. |
Honest note: apps that attach reviews or other data to products can behave differently. Supplier Override guarantees the existing product URL stays in place, but you should verify any third-party app data after the change.
Troubleshoot Supplier Override
| Problem | What to check |
|---|---|
| You do not see the Add button | Confirm that the Importify extension is installed, enabled, and signed in, then reload the supported supplier product page. |
| The button still says Add to your Store | Turn on Override existing product in the product editor. |
| The store product is missing from search | Confirm that you opened Importify for the correct connected store. Search using a distinctive part of the existing product title. |
| You selected the wrong product | Stop before confirming. Go back and select the correct store product. The change cannot be undone after confirmation. |
| The override finished, but a field looks wrong | Compare the result with the replacement supplier page, then correct the field in your store admin. Contact Importify support if the imported data does not match the supplier page. |
Related guides
Frequently asked questions
What does Supplier Override do?
Supplier Override replaces the supplier product data behind an existing store product while keeping that product's current URL. It can also connect an existing store product to Importify.
Does Supplier Override keep the same product URL?
Yes. Importify updates the selected product in place, so the existing product URL stays the same instead of creating a duplicate product page.
Which fields does Supplier Override replace?
The confirmation screen lists the title and description, variants and price, images, tags, product type and collection, SKU, and barcode. Review that list before confirming.
Can I undo Supplier Override?
No. Supplier Override cannot be undone. Copy any existing information you may need and confirm that you selected the correct product before continuing.
Which Importify plans include Supplier Override?
Supplier Override is available on every Importify plan.
Can Supplier Override connect a product that was not imported with Importify?
Yes. You can use Supplier Override to connect an existing store product to Importify without creating a second product page.